Effective Date: September 18th, 2025

SZIVIS GARDEN LLC DBA Zoom Room Sandy Springs(“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, with special attention to SMS/text messaging data in compliance with A2P regulations and the Telephone Consumer Protection Act (TCPA).

1. Information We Collect

We may collect the following information:
Personal Information

• Name, email address, phone number, and physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions (with your consent)
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance (A2P)

By opting into our SMS messaging services, you agree to receive text messages related to our services, such as appointment reminders, customer support, and important updates.

Opt-In & Consent

• You will only receive SMS messages if you explicitly opt in
• We maintain timestamped records of all opt-in actions
• We comply with TCPA and all applicable A2P regulations

Opt-Out Instructions

• You may cancel SMS messages at any time by replying “STOP”
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed within 24 hours

Message Frequency & Content

• Frequency may vary depending on your interactions
• Messages are service-related; no promotional content is sent without express consent

Help & Support

• Reply “HELP” for assistance or contact us at szivisgarden@gmail.com
• Standard message and data rates may apply

SMS Data Protection Statement

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes
• Information may be shared only with subcontractors and SMS aggregators, solely to deliver requested services

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. Information may be shared only in the following cases:

• Service Providers: Vendors who assist with operations (e.g., payment processors, SMS providers)
• Legal Compliance: When required by law, government request, or court order
• Business Transfers: In case of merger, acquisition, or sale of assets (your data remains protected)

Note: All categories exclude text messaging opt-in data and consent except for delivery providers strictly necessary for SMS services.

5. Data Security

We implement strict safeguards to protect your data, including:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular audits and updates
• Employee training in data protection
• Breach notification procedures in compliance with applicable laws

Despite our efforts, no method of electronic storage or transmission is 100% secure.

6. Cookies & Tracking Technologies

We use cookies to:

• Analyze site traffic and usage
• Personalize website content and remember preferences
• Improve functionality and measure effectiveness

You may disable cookies in your browser settings, but this may affect site functionality.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails by clicking “unsubscribe”
• Opt out of SMS by replying “STOP”
• Request details on how your data is processed
• Withdraw consent at any time
• File a complaint with a supervisory authority if you believe your rights are violated

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with the effective date. Significant changes will be communicated via email or website notice.

10. Contact Us

If you have questions, please contact us:
SZIVIS GARDEN LLC DBA Zoom Room Sandy Springs
220 Sandy Springs Circle NE, Suite 155. Sandy Springs, GA 30328
(404) 654-0215
szivisgarden@gmail.com
https://www.zoomroomsandysprings.com